OUR WORK IN THE COMMUNITY

We are proud to employ some of the most dedicated people who work hard to improve our communities, we celebrate those who excel both in their careers and in the communities in which they serve.

We also wish to create or own foundation in the future. Contact us today if you wish to get involved and support us with this mission.

OUR VALUES

Aftercare

Our dedication to consistently delivering high quality and value for money projects is demonstrated by the regular request of feedback from clients and consultants with whom we work by the way of Customer Satisfaction Questionnaires. Our Aftercare Manager Alex ensures that clients are completely happy with the service they receive from us…

AFTERCARE

Our dedication to consistently delivering high quality and value for money projects is demonstrated by the regular request of feedback from clients and consultants with whom we work by the way of Customer Satisfaction Questionnaires.

Our Aftercare Manager Alex ensures that clients are completely happy with the service they receive from us.

Customer care is a requirement of everyone working for the Old England Homes group including site operatives, subcontractors, office support / administration staff and senior management.  Therefore, we provide the training and support for our teams to ensure they are equipped with the knowledge and the skills to provide this.

Not only do we listen to what our Customers have to say, we utilise their comments to shape the way forward for future projects. We use these to pin point any improvements needed to be made with in the company.

Corporate Social Responsibility

Old England Homes understands as a company we have a responsibility towards our employees, customers, supply chain and community. We are committed to our workforce and recognise the need to attract, recruit and retain employees with the attributes and experience necessary for the continued development of our business…

CORPORATE SOCIAL RESPONSIBILITY

Old England Homes understands as a company we have a responsibility  towards our employees, customers, supply chain and community.

We are committed to our workforce and recognise the need to attract, recruit and retain employees with the attributes and experience necessary for the continued development of our business.

Old England Homes offers a range of training opportunities including trainee development programmes, sponsoring staff to obtain further education qualifications and supporting local labour initiatives. Staff loyalty is excellent and evident as many build their careers with us.

Maintaining high standards of business conduct is essential to enhance our overall performance, build trust and preserve and improve our reputation with customers.

At Old England Homes we believe we can help to build a sustainable future by delivering positive economic and social outcomes for our customers.

We aim to meet sustainability challenges by making a firm commitment to sustainable development. We respond to the needs of our customers through responsible operations and work in partnership with them to deliver quality projects, without unnecessary impact on the environment. Wherever possible we purchase materials and components with a reduced environmental impact and source them locally.

We have a wealth of experience with sustainable methods and technologies and have completed many projects.

We promote excellent community relations and consider the wider impact on the communities in which we work. Old England Homes takes a proactive approach on all projects to consult with stakeholders and end users and creates opportunities for local people to become involved in our projects with an emphasis on inclusion.

Equality & Respect

Old England Homes is committed to equality and our equal opportunity and diversity policies are adopted throughout our organisation and endorsed by all staff. We understand our legal and ethical obligations as a fair employer and do not tolerate discrimination. We ensure the health, safety and well-being of all our employees and are dedicated to providing an inclusive working environment…

EQUALITY & RESPECT

Old England Homes is committed to equality and our equal opportunity and diversity policies are adopted throughout our organisation and endorsed by all staff. We understand our legal and ethical obligations as a fair employer and do not tolerate discrimination.

We ensure the health, safety and well-being of all our employees and are dedicated to providing an inclusive working environment.

We view diversity as an asset to our business and embrace a diverse workforce. From our recruitment processes through to the treatment of our employees, customers and the communities in which we work. We consistently monitor and evaluate our practices to ensure compliance, fairness and maintenance of our standards.

We condemn any behaviour that would treat anyone less favourably than another on the grounds of age, sex, religion or disability and always make, wherever possible, any reasonable adjustments or arrangements to overcome a disadvantage.

Green Procurement

We have experience in using latest green technologies such as PV, heat pumps, heat recovery, rainwater harvesting, insulation, water saving devices, energy efficient glass etc. Our buying department ensures that all forest products are sustainably sourced, we require full FSC/PEFC chain of custody certification for all timber products supplied…

GREEN PROCUREMENT

We have experience in using latest green technologies such as PV, heat pumps, heat recovery, rainwater harvesting, insulation, water saving devices, energy efficient glass etc.

Our buying department ensures that all forest products are sustainably sourced, we require full FSC/PEFC chain of custody certification for all timber products supplied.

Wherever possible we choose manufacturers who have achieved the BRE Standard, BES 6001 which promotes responsible sourcing of construction products.

To reduce our carbon footprint, we source heavy materials such as concrete, bricks and blocks from manufacturers in the local area and wherever possible extend this to our other suppliers and subcontractors.

We attempt to limit the quantity of waste produced and sent to landfill, this can be achieved a number of ways including ordering correct quantities, reducing packaging and recycling waste materials.

Health & Safety

Health and Safety is integral to our business activities and we recognise and understand our responsibilities. We adhere to legislation including the Health and Safety at Work Act 1974. ​We strive for continuous improvement in our standards and aim to achieve a safe, risk free working environment. We have produced a comprehensive Health and Safety Policy and all management…

HEALTH & SAFETY

Health and Safety is integral to our business activities and we recognise and understand our responsibilities. We adhere to legislation including the Health and Safety at Work Act 1974.

​We strive for continuous improvement in our standards and aim to achieve a safe, risk free working environment. We have produced a comprehensive Health and Safety Policy and all management and site staff receive full training, which is constantly monitored and updated and refresher courses undertaken. Our policy is reviewed annually and revised to reflect any changes in legislation.

As a company we expect our employees, subcontractors and suppliers to comply with our Health and Safety Policy and to take individual responsibility to ensure that work is carried out to a high standard, without risk to themselves or others. Consultation with employees, clients and our external consultants is an important part of our practices and it is through this process that we set targets to monitor our methods and performance.

Our Environment

The importance of protecting our environment is a key responsibility of our company. We have obtained the ISO 14001 standard and are committed to operating responsibly, not just to comply with regulations and codes of practice but to play our part in safeguarding the environment for the future. Our environmental commitments are integral to the daily running of our business…

OUR ENVIRONMENT

The importance of protecting our environment is a key responsibility of our company. We have obtained the ISO 14001 standard and are committed to operating responsibly, not just to comply with regulations and codes of practice but to play our part in safeguarding the environment for the future.

Our environmental commitments are integral to the daily running of our business. Our aims to increase recycling, minimise waste, reduce our carbon footprint and efficiently manage our business are just the start of our efforts to reduce our impact.

Our Environmental Policy provides the backbone to our commitments and is communicated to all our employees to ensure its success. Training is provided and regular updates given to keep abreast of latest research and findings. The policy is reviewed annually and our objectives measured. The targets set within the policy are reviewed and reported on regularly to make sure we are providing the necessary resources to meet them.

The use of sustainable methods in construction is something we have been implementing for a number of years. We have a wealth of experience with sustainable technology such as exhaust air heat recovery and rainwater harvesting.

Quality

Customer focus is at the heart of our business and delivering the highest quality of service is our ultimate goal for sustained success. All of our services are quality assured to ISO 9001. Our quality management system forms the basis of our operations across the business and we employ an external quality assurance consultant to ensure compliance across all business activities…

QUALITY

Customer focus is at the heart of our business and delivering the highest quality of service is our ultimate goal for sustained success.

All of our services are quality assured to ISO 9001. Our quality management system forms the basis of our operations across the business and we employ an external quality assurance consultant to ensure compliance across all business activities.

In the pursuit of continuous improvement, we measure customer satisfaction and the feedback gained plays an integral role in compiling key performance indicators.

By using performance indicators and monitoring ourselves regularly, clients can be assured of the quality they can expect to receive when working with us. We listen and work with our clients closely to ensure our services add value and exceed expectation every step of the way.

Supply Chain

We insist on complete transparency in all areas including cost, quality, delivery and problem-solving, our supply chain partners are obliged to gain and demonstrate commitment and understanding relating to these criteria. Established procurement procedures provide value for money; ensure quality and achieve programme. Once we are satisfied that bids are compliant…

SUPPLY CHAIN

We insist on complete transparency in all areas including cost, quality, delivery and problem-solving, our supply chain partners are obliged to gain and demonstrate commitment and understanding relating to these criteria.

Established procurement procedures provide value for money; ensure quality and achieve programme.

Once we are satisfied that bids are compliant we ask our sub-contractors and suppliers for alternatives as part of our value engineering exercise. These proposals are discussed with the project team to verify their acceptability.

Close working relationships enable us to provide the quality demanded by our customers. These relationships form the basis of our partnerships that provide customers with consistent quality and performance.

All subcontractors and suppliers are pre-qualified under our QMS procedures. Partnering takes this process a stage further ensuring effective three-way communication and inter-action.

Regular meetings held between all stakeholders, including key supply chain partners keep everyone informed and concurrent and allow value engineering initiatives and exchange of ideas resulting in ownership of project delivery being spread throughout the team, enhancing respect for each member’s role.

ANTI-SLAVE POLICY

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. This policy explains Old England Homes approach to modern slavery and sets out what you should do if you believe that any form of modern slavery is taking place within our business or supply chain. This policy applies to all individuals working Old England Homes Group sites in any form, including agency workers, volunteers or contractors.

ANTI-SLAVERY POLICY

Introduction

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. This policy explains Old England Homes approach to modern slavery and sets out what you should do if you believe that any form of modern slavery is taking place within our business or supply chain. This policy applies to all individuals working Old England Homes Group sites in any form, including agency workers, volunteers or contractors.

Our policy

​Old England Homes Group has a zero-tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain. We accept that we have a responsibility to ensure, through our due diligence processes and so far as is possible, that workers are not being exploited, that they are safe and that relevant employment, health and safety, and human rights laws and standards are being adhered to, including freedom of movement and communication. If we believe that these rules are not being adhered to, we will notify the relevant authorities.

​The prevention, detection and reporting of modern slavery in any part of business or supply chain, whether in the UK or abroad, is the responsibility of everyone working for Old England Homes Group.

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